Frequently Asked Questions
Frequently asked questions and answers to them, if you have not found an answer to your question, write to us.
What is SMMSTATS.COM?
SMMSTATS.COM is a platform that provides a convenient automated website with various online promotion services for the client and business, in which the client can independently place an order and track the work process.
Where should I start?
1. Create an account
Make sure to start with creating an account and log in.
2. Deposit funds
Add funds through a payment method you prefer the most.
3. Place an order
Select the services you need to help your business get more popular.
What SMM services can be purchased?
We have a huge selection of different SMM services on various social networks.
The full list of services and prices can be found on the "Services" page.
What is the speed of order fulfillment?
The speed of services depends on many factors, but we have one of the fastest SMM services.
You can see the estimated start time and speed of the service in its description.
Please note: The estimated start time and speed are based on an estimate and can be changed at any time depending on network usage, server congestion and/or queue order.
Is it safe to order SMM services?
It is safe if you do not promote prohibiting goods and services. More details about this can be found in the section "Terms & Policy".
What is [S1], [S2], ..., [S10], etc. in the name of services?
Do not pay attention to these marks, these are notes with server numbers for our programmers (they use them to quickly find servers and debug software on it).
Incorrectly specified the link, what should I do?
Contact our support team, we may be able to cancel the order or correct the link.
I have placed an order, but the process is not going on, what should I do?
Wait, if nothing changes within 3 days from the moment of placing the order, then write to our support team, we will take action. If you have ordered an unstable service, you will have to wait a week and after that we take measures, unstable services may hang, keep this in mind for the future.
Can I make multiple orders at the same time?
Yes, with us you can simultaneously order an unlimited number of orders for different objects.
However, do not place the same order for the same link several times at the same time, wait until the order is completed and only then place an identical order.
Can I resell your services?
Yes, you can freely resell any of our services with your mark-up manually or via the API.
We also give you the opportunity to get a franchise from us, you will have a full-fledged website on which your customers will order our services at your markup, you will earn automatically. More information about the lease can be found here - SMM Panel Franchise
How can I earn money on your platform?
You can earn money from us in 2 ways:
1. Resell any of our services with your mark-up manually, through the API or get Franchise, learn more about Franchise.
2. Earn money through the referral program. You can attract customers to our website and receive 15% of net profit from their deposits. The minimum withdrawal amount is from $10.
Mass Order - what is it and for what?
How to use the Mass Order?
You can place multiple orders with different links at the same time using the mass order function.
Why do I need a Mass Order?
The mass order option is used to save time when you need to place multiple orders.
I paid, but the money was not credited, what should I do?
Write to our support team, tell us the payment method and amount, we will check the receipts manually and we will credit the money to your balance.